Privacy Policy

To the Users (as defined later), we inform them that the following Privacy Policy is applicable to them for the simple use or access to any of the pages, web and mobile applications, software and, applications in general, that belongs to the website of (hereinafter and, jointly and indistinctly, the “Website“), so we will understand that you accept it and agree to be bound by it. In the event that you disagree with the Privacy Policy and/or with the Terms and Conditions available to you, you must refrain from accessing or using the Website.

The User, understood as the person who uses or accesses, through computer equipment and/or any communication equipment or device, the Website (hereinafter the “User“), fully and unreservedly accepts each and every one of the provisions included in this Privacy Policy.

Responsible for the treatment of your personal data

For Lucha Mexico Experience Tours (hereinafter the “Company“) the safety of Users is our priority, so we protect your personal data through the use, application and maintenance of high technical, physical and administrative security measures.

As a User, you have the opportunity to choose from a wide range of products and services through our Website, knowing that your personal data will be protected and treated confidentially. We inform you that the RESPONSIBLE for collecting and treating and/or using the personal data that the User provides through the Website is the Company, as well as its subsidiaries, associates, holding companies and affiliates.

Address of the responsible

For the purposes of this Privacy Policy, the Company indicates, individually, as its address, the one located at Donceles 67 int. 04, Centro, Cuauhtémoc, Ciudad de México, CP 06000.

Personal data that may be collected

The personal data that the Company may collect from the User when using the Website and/or contracting our services and products, are the following:

  1. Name
  2. Email
  3. Telephone contact
  4. Country of origin
  5. City of origin
  6. Food preference
  7. Relevant medical condition


Sensitive personal data will be considered as those provided by the Ley Federal de Protección de Datos Personales en Posesión de los Particulares of the mexican federal law, which, but not limited to, are data that are part of the privacy of the persons and whose disclosure puts at risk or damages origin to discrimination based on aspects of racial or ethnic origin, health status, genetic information, religious, philosophical or moral beliefs, union affiliation, political opinions and sexual preferences.

Purposes of the processing of your personal data

The personal data that the Company collects will be used to meet the following purposes:

  1. To guarantee the quality of the service. To establish complementary communication mechanisms prior to the start and during the provision of the service. To anticipate, as far as possible, adjustments to the experience designed in such a way that it can be enjoyed by all people who hire the service.
  2. To integrate files, databases and systems necessary to carry out the corresponding operations and services; (ii) To claim the delivery of prizes and/or promotions; (iii) To carry out internal analysis.
  3. Additionally, your personal data may be used for the following secondary purposes: (i) Marketing, advertising and commercial prospecting; (ii) Offer you, where appropriate, other products and services of the Company or of any of its affiliates, subsidiaries, holding companies, associates, commission agents or companies; (iii) Send you promotions of other goods, services and/or products; (iv) To perform statistical analysis, generation of information models and/or current and predictive behavior profiles and, (v) To participate in surveys, raffles and promotions.

Options and means to limit the use or disclosure of data

The Company has implemented administrative, technical and physical security measures to protect your personal data, which we also require to be met by the service providers we hire. You may limit the use or disclosure of your personal data by sending an email to alexis [at] indicating your full name in the body of the email and what data you wish not to be disclosed, if your request proceeds, you will be registered in the list of exclusion.

Means to exercise ARCO rights (access, rectification, cancellation or opposition)

You can send an email to alexis [at], at any time, to exercise your Rights of Access, Rectification, Cancellation or Opposition (“ARCO Rights”). To exercise the ARCO Rights, you (or your legal representative), must submit the request, identifying yourself with the following documentation:

  1. Name of the User
  2. Address of the User or other means to communicate the response to your request.
  3. Documents that prove your identity (Government issued ID or passport) and, if applicable, the documents that prove the legal representation of the applicant.
  4. A description of the information/data on which you are trying to exercise your ARCO rights and the rights you would like to exercise.

If one or more of the documents listed above are missing, and/or the documents have errors or omissions, the Company will notify you within 3 business days of receipt of the request and ask you for the missing documents and/or relevant corrections; You will have 5 business days from that notification to provide the updated information, otherwise, the request will be understood as not submitted.

Transfer of personal data

The Company may disclose your personal data to those third parties who, by virtue of the services and products offered, need to know them in order to fully comply with them.

Likewise, the Company may disclose your information to the competent authorities in terms of the applicable legislation; Any transfer of your personal data without consent will be carried out in accordance with Article 37 of the LFPDPPP (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).

Web beacons

The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Website; these are small electronic images embedded in web content or email messages, which are not normally visible to Users and that allow us to generate almost personalized content to offer you a better experience when you use our Website.

In case of not agreeing with any of the conditions established here, the User can always change the configuration of his browser.

Modifications to the privacy policy

This privacy policy may undergo modifications, changes or updates derived, among other things, by new legal requirements; own needs of the Company, for the products or services we offer; for our privacy practices; due to changes in our business model, or for other reasons.

Any modification to this privacy notice will be notified through any of the following means: a written communication sent to your address; by the email you indicate; a message to your mobile phone; a message made known through the Website or any electronic means used to carry out operations; or, in widely circulated newspapers, the Company’s registered office.

Last modified: June, 21th, 2020.